Q: Can you guarantee confidentiality?
A: Yes, all of our editors have signed a confidentiality agreement. Bioscience Editing Solutions will also enter a confidentiality/non-disclosure agreement with clients if so requested.
Q: Is your service secure?
A: Our service is very secure. Our system uses the latest security technology and our server is behind a firewall with regular security updates. Client documents are stored on an independent server and have limited administrator access. All payments are handled through a third party and no financial data is transmitted to Bioscience Editing Solutions.
Q: What is your turn-around time?
A: We generally can complete revisions within 3-4 days after receiving your files. Our editors work 365 days a year to provide you with quick, thorough editing. We also have a rush service available if you need revisions within 24 hours.
Q: How many revisions will you do?
A: Our editors are skilled in their ability to optimize scientific manuscripts for journal submission. After editing by two independent editors, your manuscript will be ready for submission. If you feel elements of your manuscript should be changed after editing is complete, we will gladly work with you on further revisions until you are completely satisfied.
Q: What are your credentials?
A: Our editors have over 20 years of science editing experience and have successfully edited manuscripts published in all of the top scientific journals. Our editors have met specific criteria for employment with Bioscience Editing Solutions and are only selected from top universities in the USA. We also currently have several active scientific journal editors that work with us.
Q: Where have your edited manuscripts been published?
A: We regularly edit manuscripts sent to premier journals such as Nature, Science, and Cell. In addition, our edited manuscripts have been published in Current Opinions, Cancer Cell, Oncogene, Molecular and Cellular Biology, Molecular Cell, Nature Reviews, the Journal of Biological Chemistry, and others. We also provide thesis editing and scientific proofreading services. A full bibliography is available upon request.
Q: Do you guarantee my manuscript will be published?
A: Peer review is a critical examination and inspection of a body of work that takes into consideration a multitude of factors. Since it is a subjective process, the language style, grammar, prose, and overall structure of a manuscript are only portions of what a reviewer considers when assessing a manuscript. Although we cannot guarantee that your manuscript will be accepted by a particular journal, we do provide a 100% money-back guarantee that your manuscript will not be rejected on the basis of language alone if you accept the recommendations of our editors.
Q: Does the word count include references?
A: No. We generally do not edit the references and these are not included in the total word count. If you would like the references formatted for a particular journal, we can provide this for an additional fee.
Q: Do you have a rush service?
A: Yes. We can edit your manuscript within 24 hours with our rush service. The fee for this service is $0.10/word.
Q: How do I submit a document?
A: Our preferred method for document transfer is by email or through our online submission form. Files that are too large to be sent by email can be uploaded to our FTP site. If necessary, documents can be sent through regular mail as well.
Q: Can I communicate with my editors?
A: Yes. All communications are handled by the managing editor assigned to your manuscript through email or by phone.
Q: Can you format my manuscript for a specific journal?
A: Yes. We generally format manuscripts for particular styles or journals at no additional cost. However, if substantial re-organization and re-writing is required there may be an additional cost that will be discussed at the time of your free quote. We also provide a thesis editing service and can format your document based on University requirements.
Q: What forms of payment do you accept?
A: Bioscience Editing Solutions uses Paypal as a third party transaction service. We do not collect or view any financial information from you. Paypal accepts all major types of credit cards and bank wire transfers. Other forms of payment (direct billing, purchase orders, wire transfers, etc) can be arranged on an individual basis.
Ready to Get Started?
Give us a call today at (888) 220-2920 or contact us via our website to discuss your scientific editing or translation needs.
